Return and Shipping Policy
Thank you for choosing MZANSI PC HOME for your computer and technology needs. We are committed to providing you with high-quality products and exceptional service. Please review our Return and Shipping Policy to ensure a smooth experience with your purchase.
Shipping Policy:
- Order Processing:
- Orders are typically processed and shipped within 1-2 business days after payment confirmation.
- A confirmation email with tracking information will be sent once your order is shipped.
- Shipping Methods:
- We offer various shipping options during the checkout process.
- Delivery times may vary depending on the selected shipping method and your location.
- Shipping Costs:
- Shipping costs are calculated during the checkout process based on the chosen shipping method and delivery address.
- International Shipping:
- MZANSI PC HOME Unfortunately we do not offer international shipping
Return Policy:
- Return Eligibility:
- To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
- Returns must be initiated within 3 days of the delivery date.
- Return Process:
- Initiate the return process by contacting our customer service team at [[email protected] / 0105101164].
- Provide your order number, the reason for the return, and any relevant details.
- Our team will guide you through the return process, including providing a return shipping label if applicable.
- Refund or Replacement:
- Once we receive and inspect the returned item, we will process your refund or replacement.
- Refunds will be issued to the original payment method, and replacements will be shipped promptly.
- Return Shipping Costs:
- If the return is due to a defect or an error on our part, we will cover the return shipping costs.
- For other reasons, the customer is responsible for return shipping costs.
- Restocking Fee:
- A restocking fee may be applied for returns not due to defects or errors on our part. This fee will be communicated during the return process.
Contact Information:
For any inquiries or concerns regarding our Shipping and Return Policy, please reach out to our customer service team at [[email protected] / 0105101164].
